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Was there a live conversation with a qualified employee?
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Category Details: Live Conversation - Inbound

The purpose of the category Live Conversation - Inbound is to determine whether or not the caller was properly connected and had an actual live conversation with a qualified employee that helped the caller with their inquiry.

Remember: the connection time is not always when the first receptionist or agent picks up. You want to select the connection time that best represents the time that the caller was connected to the qualified employee who helped the caller with their inquiry.
Select "Not Connected" for the following conditions:
  • Select this option if the caller leaves a live message.
  • Select this option if the call connection is lost.
  • Select this option if the receptionist or agent picks up but the caller does not respond.
  • Select this option if you only hear a dial tone or fax machine.
  • Select this option if the call reached voicemail.
  • Select this option if the caller is left on hold.
  • Select this option if the caller fails to reach a qualified agent and says that they will call back later.
  • Select this option if the caller has the wrong number.
  • Select this option if the caller is returning a missed call but never connects to the agent that originally called him/her. Do NOT select this option if the call is still handled by another qualified employee.
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Who is Humanatic?

Have you ever called a company and heard the operator say "this call is being recorded"? Well, that's us!
We help our clients review their calls...
...then provide them with analytical reports...
...and valuable data that improve customer service and sales.
Who uses Humanatic?

Guillermo - Mexico
"It was about 4 years ago, I was searching for ways to make money at home and thank God I found Humanatic. It is a job in which I can work at any time without a fixed schedule, which has given me the opportunity to stay at home and watch my kids grow."
Valmore - Venezuela
"I always have been skeptical about online jobs because most of the time, to have a good profit, you have to become a seller, or get referrals. That's the thing that I love most about Humanitic, my earnings only depend on how much I work in my own free time. I simply love this job."
Su - Philippines
"Humanatic help my family financially because $1 is equivalent to P46 here in the Philippines. I earned $200 to $400 a month, so I earned more than my brothers and sisters who are professionals. Now, I can contribute to the expenses at home and it's makes me happy."
Shushan - Jamaica
"I've benefited greatly working with Humanatic in regards to the knowledge base I now have about vehicles, the proper way to handle phone calls professionally, and tapping into the culture of another region."
Christine - Jamaica
"I discover Humanatic on a local Facebook page that broadcast job listings in my country. I have benefited tremendously with working here from meeting new people and providing for myself and my family."
Why work for us?
Freedom.
YOU CONTROL HOW MUCH MONEY YOU MAKE.
Work whenever you are available. You can review as few or as many calls as you want. The more calls you review, the more money you will earn.
HUMANATIC IS FREE AND SIMPLE.
We will never charge you to work. We will pay you weekly!
  • Sign-up and registration is 100% free. Start earning money right this moment.
  • We need you. Our business is growing, so we have millions of calls that need reviewed daily.
  • Reviewers get fully paid every week with no hassles or conflict.
WE HAVE OVER 85,000 REVIEWERS AROUND THE WORLD JUST LIKE YOU.
Humanatic employs reviewers from over 110 countries. There is no set schedule and our software allows you to work from your computer, tablet or phone. You can apply for free and start earning now!
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Humanatic tracks every call you review, and every dollar you earn. When you are ready to receive a payout, just link your PayPal account and we will transfer you your earnings each week. We use PayPal's Mass Payments API to ensure that Humanatic can securely deliver you money, without ever needing to access your personal banking information.
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